Transform Your Travel Dreams Into Reality

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Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes:

• Personal identification information (name, email, phone number, address)
• Travel preferences and booking information
• Payment information (processed securely through third-party providers)
• Communication records and customer service interactions

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our travel planning services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With travel service providers to complete your bookings
• To comply with legal obligations or protect our rights
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us at [email protected] to exercise these rights.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 (212) 555-0187
Address: 425 Park Avenue, Suite 2200, New York, NY 10022, USA

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using Reliable Travel Source services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Reliable Travel Source provides travel planning, booking, and concierge services. We act as an intermediary between you and travel service providers.

3. Booking and Payment Terms

• All bookings are subject to availability and confirmation
• Payment is required to secure reservations
• Cancellation policies vary by service provider
• Service fees are non-refundable unless otherwise specified

4. Travel Documentation

You are responsible for ensuring you have valid travel documents, including passports, visas, and health certificates as required by your destination.

5. Limitation of Liability

Reliable Travel Source acts as an agent for travel service providers. We are not liable for the acts, omissions, or defaults of such providers or for any injury, damage, or loss resulting from travel services.

6. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

8. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-0187.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and allow certain features to function properly.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

• Authentication cookies to keep you logged in
• Security cookies to protect against fraud
• Session cookies to maintain your preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics to measure website performance
• User behavior tracking to improve our services
• Conversion tracking to measure booking success

Marketing Cookies

These cookies are used to deliver relevant advertisements:

• Remarketing cookies to show relevant ads
• Social media cookies for sharing functionality
• Preference cookies to remember your interests

Managing Your Cookie Preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics, Facebook Pixel, and payment processors.

Updates to This Policy

We may update this Cookie Policy periodically. Please review it regularly for any changes.

Contact Us

For questions about our cookie practices, email us at [email protected].

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Notice

Reliable Travel Source respects the intellectual property rights of others and expects users to do the same.

Copyright Infringement Claims

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our website
• Your contact information (address, telephone number, and email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
Reliable Travel Source
425 Park Avenue, Suite 2200
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0187

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringers

We will terminate accounts of users who are repeat copyright infringers in accordance with the DMCA.

Safe Harbor

This policy is designed to comply with the DMCA safe harbor provisions under 17 U.S.C. § 512.

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GDPR Compliance Information

Last Updated: January 1, 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you have given clear consent for specific purposes
• Contract: When processing is necessary for contract performance
• Legal Obligation: When we must comply with legal requirements
• Legitimate Interest: When we have legitimate business interests

Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: [email protected]
Phone: +1 (212) 555-0187
Address: 425 Park Avenue, Suite 2200, New York, NY 10022, USA

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

When we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.